Return policy

GENERAL POLICY OF ONLINE RETURNS IN PENINSULA

Returns in exercise of the right to withdraw from the purchase

You can make the return within 15 calendar days after delivery. There are two possible returns:

1-In case the product is defective, a courier will be sent to the address provided by the customer to collect the product and the cost will be paid to our account. The customer can choose to exchange it for the same product, another product or the refund of the amount.

2-In case you want to make the return for another reason, the return will be on behalf of the customer. Once the refund is received, the amount will be paid.

The return will be made as soon as possible and, in any case, within 14 days from the date on which you returned the product.